New Partner Center

Welcome New PArtner!

Welcome to commercial-free music from every genre, live play-by-play sports, the biggest news and talk, and the hottest entertainment at your fingertips, 24/7. Welcome to an All Access package that lets you listen to all of it everywhere — in your car, at home or the office on your computer, or on your smartphone and tablet.

Welcome to the World of SiriusXM.

Types of Launches and Support

New Vendor New Site - Siriusxm provides extensive support and utilizes vendor resources

A current vendor adds a new site - Siriusxm provides support, but expects the vendor to utilize their internal resources in leadership roles when resources and expertise exists

A current vendor adds a new LOB at a current site - Siriusxm provides support, but expects the vendor to utilize their internal resources in leadership roles when resources and expertise exists

InfoSec and Contract Approval

Information can be shared once these approvals are received

Call Center Technology (CCT)

Voice and Data orders have been placed and drive the initial launch date

Learning and Performance

The L+P team partners to create a plan that supports the launch and ramp plan

Command Center

The CC will set up new vendors as a site and create nomenclature for agent and support staff accounts.

Launch Plan Execution

Setting expectations in preparation for the formal launch kick-off.




Keys to Success

  • Tasks

    • Gathering Rosters, contact lists
    • Forms for system ID and Access
    • Meeting attendance and actions

  • Organization

    • Launch check list and readiness rating
    • Meeting schedule with 30+ possible process meetings
    • 70+ possible operational process to review